We give all of our customer data special care because we are serious about security and privacy. Regulatory compliance, access control, and data encryption are some of the tools we use to ensure security and reliability.
An SSL/TLS connection is required to send messages to and from our platform. This platform is hosted and replicated in fully redundant data centers around the world. All data is backed up on a daily basis in a third data center.
Bug Bounty Program
Security researchers who have found bugs on our platform are encouraged to send their findings to [email protected]. Contact us for instructions on how to submit a full report and be eligible for a reward.
We monitor the worldwide performance of our service 24 hours a day, 7 days a week, and our SLA guarantees 99.95% uptime. On the rare occasion that a server goes down or another problem pops up, we directly receive an alert. Our team will take action immediately.
We are always up to the date with all applicable laws and regulations, including the Protection Of Personal Information Act (POPIA).
All our hosting providers are ISO/IEC 27001:2013 compliant, the globally recognised information security standards for Information Security Management Systems (ISMS).
All our employees are screened for expertise, experience and integrity. Whenever dealing with sensitive information or taking critical action, we use the four-eyes principle. We provide access to sensitive data only on a need-to-know basis.